5226 South 31st Place
Phoenix, AZ 85040
What information is collected and how is it used when I visit Heartfelt?
Our site, Heartfelt, automatically recognizes only the home server of visitors, not the personally identifiable e-mail address. We may use this information to help diagnose problems with our server and to administer our Web site. In addition, we aggregate information on the pages that consumers access or visit and use the information to improve the content of our Web page.
What are "Cookies" and how are they used?
What information do you collect when I place an order, request a catalog or other information?
When placing an order for merchandise or for a catalog or general information, we request and collect as necessary your: e-mail address, name, street address, delivery address if different, City/Sate/Zip, telephone number and credit card number and expiration date ( orders only ).
When I provide an E-mail address how will it be used?
We may contact you about an order or inquiry that is in process. If you Opt-In (specifically choose) to our e-mail list, we will contact you from time to time regarding updates to our Web site, Sales, and Special Marketing Events. If you wish to be removed from our promotional e-mail list, please contact us.
How will my Name and Postal Mailing Address be used?
The main purpose of collecting your name and address information is to process your order or inquiry and provide you with additional information about Heartfelt in the future.
However, from time to time we may make our customer lists available to reputable companies whose products and services may be of interest to you.
If you don't wish to receive mailings from other third party companies, please contact us at the address, telephone numbers, Fax number or e-mail above and specify "Do Not Rent Address to Third Party" in your communication along with your exact name and address.
If you no longer wish to receive the Heartfelt print catalog, please contact us at the address telephone numbers, Fax number or e-mail above and specify "Do Not Mail Heartfelt Catalog" in your communication along with your exact name and address.
How will my telephone number be used?
Heartfelt will contact you by telephone only in the event that the need arises to communicate with you directly regarding the processing of your order or inquiry. On limited occasions, we may contact you to survey your shopping experience. Telephone numbers are not shared with third parties.
How will my credit card number be used?
You credit card number and expiration is used to process your current transaction. For your security and ours, we do not store credit card information on our online server.
Updates to our policy:
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to Opt-out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have security measures in place in our physical facilities to protect against the loss, misuse or alteration of information under our control.